Shipping policy

 

DOMESTIC SHIPPING
Standard shipping is $19.95 CAD for all orders. We do not offer expedited shipping and shipping times will vary depending on your location. Please allow 7-10 business days for processing prior to shipping. 

All orders placed on ca.rails.com are shipped locally from Canada. All prices shown on the Rails Canada site are in CAD and all duties are included.

NOTE: UPS will not ship to PO boxes.

INTERNATIONAL SHIPPING
You are currently visiting https://ca.rails.com, which ships only to Canada and shows all prices in CAD with all applicable duties included. 

In order to shop your local currency with applicable duties and taxes included and see accurate shipping rates, please make sure to shop the correct Rails website.

For shipping to the UK, please visit https://uk.rails.com and for shipping to the EU, please visit https://eu.rails.com.

For shipping everywhere else in the world, please visit https://www.rails.com.

ORDER ARRIVAL
You will receive an email order confirmation immediately after your order has been placed. Orders will ship from our warehouse within 7-10 business days.

Once your order is ready to ship, you will receive a second email with tracking information and an estimated arrival date. All shipping methods include tracking. Please look for the tracking link in your shipping confirmation e-mail.

Arrival time will be estimated within your tracking information and cannot be 100% guaranteed. Due to a possible credit card verification, your order may be subject to a delayed shipping date.